Abstract:
Sustainability is a global demand in all phases of human daily needs. These very
important activities including hotel facilities and services require a sustainable
approach to achieve a friendly and sustainable environment. This study assessed the
sustainable green practices in hotels with a view of increasing the awareness of hotel
managers and visitors on green practices for sustainable hotel facilities and tourism
development. Data for this study were collected using structured questionnaires
administered using purposive sampling. Twenty hotels were selected for this study
and each hotel manager was administered a questionnaire each. At each hotel also, 10
guests were randomly selected for the study hence a total of 220 for 20 selected hotels
(20 questionnaires for manager and 200 questionnaires guests) were administered in
this study. The data obtained were analyzed using descriptive and inferential
statistics. Identifying the existing green features and practice in the selected hotels
shows that all the hotels were using generators as energy sources and bore-holes for
water sources. Restaurant in the hotel selected releases solid and liquid waste
(biodegradable and nonbiodegradable) and 75% of the selected hotels had natural
fixtures/eco-features (trees, rocks, wet-land, and other natural habitat for wildlife) and
all the hotels has 100% portion of concrete flooring type. Perceived factors militating
against the establishment and adoption of sustainable green practices in their hotels by
hotel managers shows that; Installation cost of green facilities, deficient awareness,
difficulties in regulation or policy and green certification of the hotel, training and
retraining of the staff and guest on how to handle some green facilities in the hotel.
The assessment of the guests awareness of sustainable green practices in the selected
hotels showed that energy saving bulbs mean = (2.90) had the highest mean value
followed by eco-friendly retails (e-commerce or transact) mean = (2.80), low flow
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water in the bathroom and toilet, reusable plastics, towel, cutleries, beddings mean=
(2.70), local food/Indigenous food hotel kitchen mean = (2.30) and repair and
refurbishing mean = (1.80). Guests' preferred green practices in the selected hotels
revealed that energy saving bulbs mean= (2.90), eco friendly retailers mean = (2.80),
carbon free environment mean= (1.10), low flow fixtures in the bathroom and toilet
mean = (2.70) were preferred. The Chi-Square showed that there is a significant
relationship between preference for green practices and awareness of green practices
at the hotels (p< 0.01) while, there is a significant relationship between preference for
green practices and the respondents’ age (p < 0.01), marital status (p < 0.01),
education level (p < 0.01). The study recommends that sustainable green practices
should be integrated more into the hotel facilities and used as standard for hotel
licensing. This is to ensure a sustainable environment and conservation of our natural
resources.